Privacy Policy: How Form Technology Protects Your Data, Artwork & Order Information
Effective date: September 30, 2026 | Last updated: September 30, 2026
At Form Technology, we respect your privacy. This policy explains what personal information we collect when you shop for business forms, laser checks, envelopes, tax forms, note pads, labels, invoices and other printed products, how we use and share it, and the choices you have.
Contents
- Privacy at a glance
- Who we are and what this policy covers
- Information we collect
- Artwork, logos and online proofs
- Payment information
- How we use your information
- Who we share information with
- Cookies, analytics and advertising
- Email and marketing communications
- How long we keep information
- How we protect your information
- Your privacy choices and rights
- Additional disclosures for U.S. state residents
- Children’s privacy
- Third-party links and embedded content
- Information you give us about other people
- Changes to this policy
- Privacy FAQ
- Contact us
Privacy at a glance
- We collect what we need to fill your order: contact, billing and shipping details, the text and artwork you want printed, and (for checks) the bank information required to print them.
- We do not sell your personal information for money, and we do not sell customer lists.
- We share information only as needed with the print houses that produce your order, payment processors, shipping carriers and the service providers that run this website.
- We never see or store your full card number. Card and wallet payments are handled by PayPal and WooPayments (Stripe).
- You are in control. You can ask to access, correct or delete your information, unsubscribe from email at any time, and manage cookies from our cookie banner.
Who we are and what this policy covers
Form Technology LLC (“Form Technology,” “we,” “us” or “our”) is a business forms and printed supplies company that has served customers since 1992. We sell products through our website and work with national print houses across the United States to produce and deliver your order.
This policy applies to information collected through www.formtechnologyco.com, including our online product pages, live proof and preview tools, quote requests, shopping cart and checkout, customer accounts, contact forms, and email, phone and chat communications with our team. It does not apply to third-party sites we link to.
Information we collect
Information you give us
- Contact and account details: name, company name, email address, phone number, and password if you create an account.
- Order details: billing and shipping addresses, products and quantities, order notes, coupon codes, and tax-exemption information you provide.
- Personalization content: the text, names, addresses, logos, images, signatures and artwork you enter or upload to have printed on business forms, envelopes, note pads, labels, invoices, checks and promotional products.
- Check-printing information: for check orders, the business or account-holder name and address, bank name, bank routing (ABA) number, account number, starting check number, and any signature or logo you supply. This is the information required to print MICR-encoded checks that your bank will accept.
- Tax-form and imprint information: payer names, addresses and identification details you ask us to imprint on personalized forms and kits. Please provide only what is needed for the product you are ordering.
- Quote requests, forms and messages: anything you submit through our quote, contact or other forms, or send us by email, phone or chat, including file attachments.
- Reviews and feedback: ratings, comments and survey responses you choose to provide.
Information collected automatically
- Device and browser type, operating system, screen size, and language.
- IP address and the general (city or region level) location derived from it.
- Pages viewed, products and proofs viewed, links clicked, referring website, search terms used on our site, and the date and time of your visit.
- Cookie and similar-technology identifiers, described in the Cookies section.
Information from other sources
We receive limited information from payment processors (for example, confirmation that a payment was authorized and fraud-screening results), shipping carriers (delivery status), and analytics and advertising providers (aggregated performance data). We may also receive your business contact information if you are referred to us by a colleague or one of our print partners.
Artwork, logos and online proofs
Form Technology lets you add your text or upload artwork and see a live preview or proof before you buy. Here is how that content is handled:
- Purpose. Files and text you enter are used to generate your on-screen proof, prepare your order for production, verify artwork with you when needed, and reprint or reorder your items.
- Sharing. To produce your order, your artwork and imprint text are sent to the print house or manufacturing partner that fills it. Those partners may use it only to produce and ship your order.
- Your responsibility. Upload only artwork, logos, trademarks and text that you own or are authorized to use. Please do not upload files containing sensitive personal information (such as Social Security numbers or full financial-account numbers) unless the product requires it, and never upload files with hidden or embedded personal data you do not want printed.
- Storage. Uploaded files are stored on our web hosting and backup systems and may be copied to the cloud file-storage and order-management tools we use to process orders. Files uploaded through our forms are visible only to our team and the partners who need them. We keep uploaded images and artwork for up to two years, and we may ask you to send updated images at any time.
- Removal. You may ask us to delete your saved artwork at any time (see Your privacy choices), subject to any order still in production and any records we must keep by law.
Payment information
We accept payment through PayPal (including PayPal, Venmo and Pay Later where offered, and cards and wallets processed by PayPal) and WooPayments, which is powered by Stripe (cards, Apple Pay and Google Pay). When you pay, your card or wallet details are entered directly into the processor’s secure fields or window and are processed by them under their own privacy policies. We do not receive or store your full card number or security code. We receive limited details such as the payment method type, the last four digits, the billing address, and the transaction status so we can record and support your order.
Processor privacy policies: PayPal and Stripe.
How we use your information
- To process, produce, ship, track and support your orders, including sending order confirmations, proofs, invoices, packing slips and shipping updates.
- To calculate sales tax and shipping, and to detect and prevent fraud and unauthorized transactions.
- To create and manage your customer account, wish lists and saved information.
- To respond to quote requests, questions and support tickets.
- To send you marketing emails and promotions about business forms, checks, envelopes and related products, where you have signed up or where the law allows.
- To operate, secure, troubleshoot and improve our website, live proof tools, product catalog and customer service.
- To measure and improve our advertising and to show our products in Google search and shopping results.
- To comply with tax, accounting and other legal obligations, enforce our terms, and protect our rights, customers and property.
Who we share information with
We do not sell your personal information for money. We share information with the following categories of recipients, only as needed for the purposes described in this policy:
| Recipient | Information involved | Why |
|---|---|---|
| Print houses and manufacturing partners | Names, shipping addresses, product options, artwork, imprint text and, for checks, the account information needed to print them | Producing and shipping your order; we work with national print partners across the United States |
| Payment processors (PayPal; WooPayments/Stripe) | Payment and billing details, order amount, fraud-screening data | Processing payments and preventing fraud |
| Shipping carriers and label services | Name, shipping address, phone and email, package details | Delivering your order and providing tracking |
| Tax calculation service (WooCommerce Tax / Automattic) | Shipping address and cart contents | Calculating sales tax |
| Website hosting, caching, security and backup providers (including Hostinger) | Data stored or transmitted by the website | Hosting, securing and backing up the site |
| Email and communications providers (SMTP mail delivery; Hostinger Reach) | Name, email address, message content, subscription preferences | Delivering transactional and marketing email |
| Form, file-storage and automation tools (WPForms, Dropbox, Make.com) | Form submissions and uploaded files | Routing quotes and orders to our team and storing files |
| Google (Google for WooCommerce) | Product data, browsing activity, device and cookie identifiers, conversion data | Showing products in Google, measuring advertising and site performance |
| Anti-spam services (Akismet) | Comment and form content, IP address, browser user agent | Detecting spam |
| Professional advisers, authorities and legal process | Information reasonably needed | Complying with law, enforcing our rights, resolving disputes |
| Buyers or successors | Business records including customer information | If Form Technology LLC is involved in a merger, financing, or sale of assets, subject to this policy |
Service providers act on our behalf and are permitted to use information only to provide their services to us or as their own privacy policies describe. We may also share aggregated or de-identified information that cannot reasonably be used to identify you.
Cookies, analytics and advertising
We use cookies and similar technologies to keep your cart and login working, remember your preferences, protect the site from abuse, and understand how visitors use it. Our cookie banner (powered by WPConsent) lets you accept, decline or customize non-essential cookies, and you can change your choice at any time. A detailed list of cookies is in our Cookie Policy.
- Strictly necessary cookies support the shopping cart, checkout, security and login. They cannot be turned off because the site would not work without them.
- Preference cookies remember choices such as your consent settings and saved form details.
- Analytics and advertising cookies (such as those from Google) help us measure traffic, understand which products and pages are useful, and measure advertising. These are used only according to your cookie choices where the law requires consent.
You can also block or delete cookies in your browser settings, though some parts of the site may stop working. Where required by law, we treat a browser-based opt-out preference signal such as Global Privacy Control as a request to opt out of the sale or sharing of personal information. Because there is not yet a common standard, our site does not respond to “Do Not Track” browser headers.
Google’s use of information collected through Google for WooCommerce is governed by the Google Privacy Policy. You can manage Google ad personalization at adssettings.google.com.
Email and marketing communications
If you subscribe to our email list, place an order, or ask for a quote, we may send you product news and promotions. Every marketing email includes an unsubscribe link, and you can also ask us to remove you at any time using the details in the Contact section. We comply with the CAN-SPAM Act. Even if you unsubscribe from marketing, we will still send transactional messages such as order confirmations, proofs, invoices and shipping notices. We do not sell or rent our email list.
How long we keep information
- Order, invoice and tax records: generally up to seven years, to meet accounting, tax and legal requirements.
- Artwork, logos, images and proofs: kept for up to two years so we can reprint and reorder for you, then deleted. We may contact you at any time to request updated artwork or images, and you can ask us to delete them sooner.
- Bank information for check orders: kept only as long as needed to fill the order and to make reorders accurate, and deleted on request, subject to legal record-keeping requirements.
- Customer accounts: until you close the account or ask us to delete it.
- Quote requests and support messages: generally up to three years.
- Marketing preferences: until you unsubscribe; we keep a minimal suppression record so we do not email you again.
- Website logs, comments and analytics data: for as long as needed for security and site operation; comments and their metadata are retained so follow-up comments can be recognized.
When information is no longer needed, we delete or de-identify it. Backups roll off on a regular schedule.
How we protect your information
We use reasonable administrative, technical and physical safeguards, including HTTPS encryption of data in transit, security headers, spam and bot protection, access controls, regular software updates, malware and vulnerability scanning, and encrypted payment processing by PCI-compliant providers. Access to customer and artwork files is limited to team members and partners who need it to fulfill your order. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If we become aware of a breach affecting your personal information, we will notify you and regulators as required by law.
Your privacy choices and rights
Depending on where you live, you may have some or all of the following rights. We offer them to all customers as a matter of policy:
- Know and access the personal information we hold about you, including a portable copy.
- Correct inaccurate information.
- Delete your personal information, subject to legal exceptions (for example, tax records and orders in production).
- Opt out of the sale or sharing of personal information, targeted advertising, and profiling; use the cookie banner settings or contact us.
- Limit our use of sensitive personal information; we use it only to provide the products and services you request.
- Unsubscribe from marketing email at any time.
- Appeal a decision about your request; if you are in a state that provides an appeal right, reply to our decision or contact us with the word “Appeal” in your message.
- Non-discrimination: we will not deny you service, charge you a different price, or provide a different level of service because you exercised a privacy right.
To make a request, use our Contact Us page and include “Privacy Request” in the subject, call us at 479-855-3562, or write to us at Form Technology LLC, P.O. Box 389, Springdale, AR 72765. Tell us which right you want to use and the email address or order number connected to your information.
We may need to verify your identity, for example by matching details to an existing order or account, before acting on a request. You may use an authorized agent; we may ask for written proof of their authority. We respond within 45 days, and if we need more time we will tell you why and may extend once by up to 45 more days.
Additional disclosures for U.S. state residents
Residents of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, Virginia and other states with comprehensive privacy laws may have the rights above under those laws. Our practices in the last 12 months are summarized below.
| Category of personal information | Collected? | Disclosed for a business purpose to |
|---|---|---|
| Identifiers (name, email, address, phone, IP address, account name) | Yes | Print partners, payment processors, carriers, hosting and email providers |
| Customer records and financial information (billing address, last four digits of card, bank routing and account numbers for check orders) | Yes | Payment processors and the print partner producing your checks |
| Commercial information (products ordered, quotes, order history) | Yes | Print partners, carriers, service providers |
| Internet or network activity (pages viewed, clicks, device and browser data) | Yes | Analytics, advertising, security and hosting providers |
| Approximate geolocation (from IP address) | Yes | Analytics, security and form providers |
| Audio, electronic, visual or similar information (uploaded artwork, logos, signatures, recorded calls if any) | Yes | Print partners and file-storage providers |
| Professional or business information (company name, title) | Yes | Print partners, service providers |
| Sensitive personal information (bank account details for check orders; account log-in credentials) | Yes, only as needed to provide requested products | Print partners and service providers, only to fulfill your order |
Sale and sharing. We do not sell personal information for money. Some advertising and analytics cookies (for example, from Google) may be treated as a “sale” or “sharing” for cross-context behavioral advertising under some state laws. You can opt out through our cookie banner settings or by contacting us. We do not knowingly sell or share the personal information of anyone under 16.
California “Shine the Light.” California residents may request information about disclosures of personal information to third parties for their direct marketing purposes. We do not disclose personal information to third parties for their own direct marketing.
Nevada. We do not sell covered information as defined in Nevada law. Nevada residents may submit an opt-out request using the contact details below.
Outside the United States. Our products and website are intended for businesses and customers in the United States. If you access the site from elsewhere, you understand that your information will be transferred to and processed in the United States, which may have different data-protection laws than your country.
Children’s privacy
Our products and website are intended for businesses and adults. We do not knowingly collect personal information from children under 13 (or under 16 where applicable). If you believe a child has given us personal information, contact us and we will delete it.
Third-party links and embedded content
Our site may link to or embed content from other websites, such as print-partner resources, videos, maps and social platforms. Those sites operate independently and may collect data, set cookies and track your interaction with their content. We are not responsible for their privacy practices, so please review their policies.
Information you give us about other people
If you provide personal information about other people, such as employees, payees, customers or recipients whose names and addresses you ask us to print on forms, envelopes, invoices or checks, you confirm that you are authorized to do so and that you have provided any notices and obtained any consents the law requires.
Changes to this policy
We may update this policy as our website, products or the law change. We will post the updated version on this page and change the “Last updated” date. If we make material changes, we will provide additional notice, such as a banner or email, where required.
Privacy FAQ
Do you sell my personal information?
No. We do not sell personal information for money or sell customer lists. We share information only with the partners and providers needed to make, ship and support your order and run our website.
Who sees the artwork and text I upload for my proof?
Our team and the print partner that produces your order. Your artwork is used only to create your proof and fill your order. We keep it for up to two years so we can reprint and reorder for you.
Do you store my credit card number?
No. Payments are processed by PayPal and WooPayments (Stripe). We do not receive or store your full card number or security code.
Is it safe to enter my bank information to order checks?
Bank routing and account numbers are required to print MICR-encoded checks. We collect them only for that purpose, over an encrypted HTTPS connection, share them only with the partner printing your checks, and delete them on request subject to legal record-keeping requirements.
How do I delete my data or unsubscribe?
Use the unsubscribe link in any marketing email, or contact us using the details below to request deletion or a copy of your data.
Contact us
Questions about this policy or your information? Reach our team on our Contact Us page, by phone at 479-855-3562, or by mail at Form Technology LLC, P.O. Box 389, Springdale, AR 72765. Please put “Privacy” in your message so it reaches the right person. You can also review our Cookie Policy and our Refund and Returns Policy.
